Telemarketing

Do you want to create new communication channels with the market, but also to find new ways regarding your sales?

Then, one way to achieve this is to follow a successful Telemarketing strategy.

When we refer to telemarketing, we mean all those marketing processes which, through telephone communication, aim to:

  • Direct achievement of sales – revenues
  • The creation of conditions that will lead to future sale – revenues (scheduling of a meeting – professional appointment)
  • The collection of useful data in order to achieve corporate goals.

Telephone is the tool that balances the lack of “face to face” interpersonal communication.
Nowadays it is possible to sell everything over the phone, but why many Telemarketing services do not achieve their goal?

The truth is that the telemarketing process, while it initially seems simple, it requires a high degree of specialization, professionalism and proper training.

In My Office we have efficient staff, trained by us, to bring you the immediate results that you want.

With the Telemarketing service of My Office we undertake:

  • Telephone campaigns of outgoing calls with targeted approach from a selected contact list.
  • Phone calls for “follow-up” (in continuance) of promotional activities, direct marketing actions, etc. in order to achieve immediate results (sales).

At the beginning of the campaign, we offer FREE trial period for testing its efficiency.

We are available 16 hours daily (Monday – Sunday 8:00 – 24:00).

Expression of Interest

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Service Fee

No Fixed Fee in €/month (1) Monthly Free Calls/month inbound /outbound calls Extra charges in €/call*
1 249 360 0,76
2 399 600 0,73
3 599 1.000 0,66
4 1.699 3.000 0,62

One-off payment for setting up the service which includes: Planning, undertaking the campaign, processing of communication scenarios, agent training: 99 €
* Once your prepaid calls credit has been used

SUPPLEMENTARY SERVICES

SMS 1 credit (160 characters) 0,10€
Telecom charges outbound & forwarding calls
Landlines Greece Mobile Phones Greece International Calls / per zone
0,03€ / min 0,09€ / min Based on ΟΤΕ price list

All prices and charges are subject to 24% VAT

  • (1) Automatic upgrade (per monthly bill) to a higher plan if it results in a lower charge for you. Please refer* to “PRICING POLICY MY OFFICE
  • In case the number of available calls is exceeded and more calls are necessary in order to achieve the objectives (e.g. 1000 contacts): There is a proportionate extra charge/extra call, according to the table above.
  • We offer you a free trial of My Office Telemarketing services. We offer for free calls for 100 contacts of your list so as to find out the effectiveness of our service.
  • For those interested in making use of the free trial period, package number 3 is defined in advance as a minimum requirement (as long as they wish to continue). For those who are not making use of the free trial period package number 1 is defined in advance as a minimum requirement.
  • The invoices must be paid off within 20 days from the date of issue. The first invoice – with the fixed monthly charge (which you will pre-select) plus the one-off payment for setting up the service (99€) will be issued at the beginning of our cooperation with the sign of the agreement and will be paid off right away (before starting the main campaign and after the end of the free trial period).
  • Estimated number of final contacts/week for the Telemarketing campaign: It will be settled accordingly in order to achieve the desired number of appointments/week.
  • The phone numbers lists which will be used during the outgoing call campaign will be provided by you in MS Office Excel file based on specifications suggested by My Office, so as to be suitable for their automatic import into our IT system. The texts that will be used during the campaign will be given from you in MS Word format.This pricelist was created based on outgoing calls of 2’ (two) minutes/call. If the expected average call time of two minutes (2’) is exceeded, there will be a proportionate extra charge.