IVR Autodialer Campaign
Do you want to achieve effective communication with your customers? The Service IVR-Autodialer Campaign by My Office now gives you this possibility.
Based on a particular list provided by you, we call all recipients and transmit your recorded message.
We consider each customer as special, unique case. For this reason, we have developed the service IVR-Autodialer Campaign so that we can be adapted each time to your needs and to your “wishes”.
Here are four scenarios of further management and service by using the service IVR-Autodialer Campaign:
- 1. The calledparty have the ability (by pressing the corresponding key on their telephone handset) to hear your message again. Ideal solution for promotions, pre-election campaigns, mass notification and information actions.
- 2. The calledparty can either rehear the message, or connect with one of your/our representatives. Then, the call is automatically diverted to the phone number you have stated. Perfect solution for Promotions with bidirectional communication, Telemarketing & Telesales, Voice Conferencing.
- 3. The calledparty may either rehear the message, or leave a recorded message, which you will receive by email to the email address you have stated. Perfect solution for the Coordination of Working Groups, mass notification and information actions.
- 4. The Survey Campaign of the Autodialer service, calls all recipients and transmits a multiple choice questionnaire which you have already created. The calledparty answers questions by pressing the appropriate keys on their telephone handset. The results of the questionnaire are automatically collected and presented altogether with graphs. Perfect solution for Surveys & Polls, votings.
And because in My Officewe do not want to leave anything to chance, if you want the calledparty to be connected with your representative, after the recorded message (Scenario 2), we can support your communication with our virtual office service!