E-shop management services
The market is constantly evolving and changing according to the modern needs and technological developments. Therefore, it is no longer surprising that more and more professionals promote their products through online stores. The rapid growth of online stores created new needs for those professionals who have an e-shop for their business.
The main needs that arise are:
- Regular information of e-shop clients – through newsletters, Viber or SMS, about new products, their description and characteristics as well as about the current offers.
- Updating the available inventory.
- Receiving orders.
- Customer service – Contact (by phone or online) the interested customer who is seeking further information for any of the products.
- Ensuring the proper daily function of the e-shop and the relative procedures.
Consequently, it is necessary that at least one person must undertake all the above mentioned tasks on a daily basis so that the e-shop of the business to be remain updated and fully functional. What happens in case the e-shop belongs to someone who cannot afford to hire an employee to support the e-shop?